Service outside the box

Service outside the box from inside… the box
The sometimes shocking reality of homelessness is a lack of health care. Yes, we live in Canada where we all have access to health care (which I am thankful for). And yes, technically the homeless have access as well.

The reality is that health care professionals often can’t find the time to treat the homeless. And, because of the assessed risk to self and to others from communicable illnesses – including influenzas – the homeless are discouraged from attending clinics. Their depressed immune systems make them easy prey to the latest viruses.

But some doctors are working around limitations of time and space where they can.

This past week a man came to the Shelter needing a place to stay. It soon became apparent that he was ill, so staff made him comfortable and contacted a Doctor.

This Doctor was time-challenged, but compassionate. And more than that – he was both creative and computer savvy. He connected by Skype to the Shelter, and made a preliminary diagnosis by computer, over the Internet using voice and camera.

While this isn’t a replacement for an in-person medical assessment, it was very much appreciated by staff, the recipients of instruction into the care of this man. A follow up appointment is scheduled.

Bravo!